Connect a Shopify store
Install Leado, select the data permissions, and bring store activity into your workspace.
See it in Leado
What you’ll achieve
- A Shopify connection whose domain, permissions, sync state, and available store counts are understood before campaign work begins.
What you’ll need
- A Shopify administrator account
- Permission to install apps and approve data access
Follow the workflow
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1
Start from the Shopify connection
Open the Shopify connection from onboarding or Settings and enter the store domain when requested.
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2
Approve the requested scopes
Review Shopify’s permission screen and approve access. Leado uses the granted scopes for products, orders, customers, discounts, pixels, and online-store pages supported by your plan.
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3
Return to the correct workspace
After authorization, confirm that the store is shown as active and selected in Leado. Check that the store domain identifies the intended Shopify shop before continuing.
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4
Allow the initial sync to finish
Large catalogs and order histories can take time. On the connected-store card, check the last sync and the product, customer, order, discount, webhook, and pixel-event counts while the first synchronization runs.
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5
Check connection readiness
Review granted permissions, customer identity availability, webhooks, pixel state, and any issue displayed for the store. Use Products, Contacts, Orders, and Catalogs afterward for separate field-level checks.
Verify your work
- The connected store domain and active workspace are correct
- The connected-store card shows the expected synchronization state and record counts
- Any missing identity, webhook, pixel, or permission requirement is understood before downstream setup
If something doesn’t look right
Authorization returns to the wrong store
Sign out of unrelated Shopify sessions and reconnect the intended shop.
A data area remains empty
Confirm the approved scopes, connection status, selected account, and initial-sync progress.
Previously visible data stops updating
Reconnect the store if access was revoked or permissions changed, then allow synchronization to resume.
Limitations and safeguards
Connector updates are not instantaneous, and disconnecting stops future synchronization; retained historical reporting remains subject to workspace retention settings.
Important notes
Disconnecting the store stops future synchronization. Existing reporting data may remain subject to your retention settings.